Privacy Policy

This Privacy Policy explains how EvoTripX collects, uses, stores, and shares information when travelers use our website, quote forms, AI quotation maker, WhatsApp support, and travel planning services.

Overview

EvoTripX respects traveler privacy and uses personal information only to respond to enquiries, prepare customized quotations, manage bookings, process payments, provide travel support, and improve the website experience.

Information We Collect

We may collect your name, phone number, email address, destination preferences, departure city, travel month, traveler count, budget, hotel style, package selections, shortlist activity, payment reference, profile type, uploaded profile photo, and messages shared through forms, WhatsApp, email, or dashboard features.

AI Quotation & Travel Tools

When you use the AI-powered quotation maker, budget planner, travel checklist, search, shortlist, or package forms, the details you enter may be saved so EvoTripX can prepare a human-checked quote and follow up with relevant travel options.

How We Use Information

We use information to create itinerary suggestions, compare routes, share prices and inclusions, contact you about your enquiry, support bookings, maintain customer records, prevent misuse, improve search and content quality, and manage service requests through internal business tools.

Sharing With Travel Partners

Booking-related details may be shared with hotels, resorts, airlines, transport providers, activity vendors, guides, visa or insurance partners, CRM/support tools, and destination partners only when needed to prepare a quote, confirm availability, complete a booking, or support your trip.

Booking & Security

EvoTripX does not collect online advance payments through this website. Any final payment instructions are shared only after human review and written confirmation. Travelers should never share OTPs, card PINs, passwords, or banking credentials.

Cookies, Analytics & Tracking

The website may use cookies, analytics tags, Firebase services, browser storage, and similar tools to measure page performance, improve search, remember local preferences, support form submissions, and understand visitor activity.

Data Retention

We keep enquiry, quotation, booking, support, and accounting records for as long as needed for travel service delivery, legal compliance, dispute handling, fraud prevention, reporting, and business operations.

Your Choices

You may request correction, update, or deletion of your contact details where legally and operationally possible. Some records may be retained when required for bookings, invoices, legal obligations, or supplier disputes.

Contact

For privacy requests, write to support@evotripx.com with your name, phone number, email address, and the enquiry or booking reference if available.